Twitter and Facebook Poll: Do Rewards Programs or Punch Cards Keep You Coming Back?

Do rewards programs and punch cards do more than keep your wallet from snapping shut? We wanted to know if they actually do make you a return customer or if they simply add to your clutter. Here’s what you told us through Facebook and Twitter.

Facebook Tiffany Anne Kuechenmeister: They're a nice incentive, but it's customer service that really keeps me coming back.

Lester-rachel Burgess: yes! My husband laughs at me, because I will go to a gas station and buy a coffee everyday just to get my 10th one free

Elizabeth Ramos: I think physical punch cards do make a difference. It's a tangible 'reward'. But plastic ones don't make me want to buy more/go back.

Laurie Elmore Thompson: Yes, rewards programs and punch cards work but I agree that customer service and quality of product is just as much of an incentive.

Jennie Raff: Absolutely they do! I used to go to Liquid Highway [a local coffee shop] all the time until they stopped doing the punch cards. I think you psychologically just want to feel appreciated by a business....

Susan Harris Pottberg: Nope. It takes way too long to accumulate enough points, etc, to get a reward.

Twitter
@tiffanyjorge: Yes, Rewards/punch-cards keep me coming back more regularly than if no reward was offered.

@wizardofos: Nope! I always forget that I have them!!

@Curtismchale: Not really. In fact the stores that require a card to get the sale price on products annoy me to no end.

@cimholz: Yes, I love them!

@JamesAkersJr: I only use the ones that can look me up by my phone number

By Alison Storm

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